WORKSHOPS, WEBINARS AND EVENTS
We understand the challenges you face
as you strive to make your organization successful in the industry.
We offer day-to-day practical advice and support with a variety of educational resources to fit your schedule, budget and areas of interest. Through our face-to-face networking events, webinars, workshops and reports, we’re committed to providing you relevant and cutting edge information for professional development and practice business improvement.
MBN provides real-life, practical information and tools you can use.
Armed with comprehensive resources, you can make solid decisions and recommendations that will help you attract and retain staff, support better patient outcomes and move your career and medical practice forward.
We offer a variety of educational resources to fit your schedule, budget and areas of interest.
Through our face-to-face networking events, webinars, workshops and reports, we’re committed to providing you relevant and cutting edge information for professional development and practice business improvement.
Outlined below is a list of commonly requested and delivered workshops. Other topics can be developed based on specific needs and audience requirements. Generally these topics are delivered in a 1 hr session, but can be modified to extend to ½ or full day. Combinations of topics can be structured to provide a full day session.
The topics have been developed (updated ) and presented (face to face and webinar) over a number of years at a variety of venues: International conferences, national conferences, state based and local events for a variety of organisations - PHN, AAPM, RACGP, AMA, Improvement Foundation, Specialist Organisations.
1.
The Ability Program
(For GPs & Managers)
Full day session covering 6 key components of business in a medical practice: Sustainability (strategic planning), profitability (KPIs), accountability (performance monitoring), capability (core values), viability (process differentiator), reputability (niche market). Normally 6 hrs – but could be 3 x 2hrs.
Each of the individual components can also be presented as a unique module:
- Sustainability – Business Plans for:
- 1 Year
- 3 Years
- Long Term
- Capability – Right Staff, Right Seats:
- Core Values, Core Focus
- Profitability – Know Your Patients
- Identify your target market / sector
- Viability – Issue List & Process differentiator
- Reputability – Niche Market, Competitive edge & unique identifier
- Accountability – Financial KPI’s & practice performance scorecard
2.
Quality & Innovation as a Business Strategy.
(For GPs & Managers)
Why do I need to have quality data? How do I keep abreast of innovation / technology? What is beneficial to my practice?
3.
New to
the Role
• Your Professional Toolkit:
8 Top Tips to Success.
• Achieving Success in the First 100 days.
4.
Your Practice. Your Manager. Your Success!
(For GPs & Managers)
The 9 Key functions & core responsibilities of a Manager. As an owner what should I expect? As a Manager what should I be doing?
5.
Practice Management: Evolution or Revolution -The Rise of the Business Manager.
(For GPs & Managers)
As practices have developed so to has the role of management. Now practices are seeking their manger to work on the business not just manage in an operational capacity.
6.
Thinking Smart – Building Your Bottom Line.
(For GPs & Managers)
Strategies to identify how to increase profitability of the practice; improving income within the MBS and identifying opportunities external to the MBS. Decreasing expenses through rational analysis and negotiation with suppliers.
7.
Financial Management
(For GPs & Managers)
Budgets: Not as Difficult as you think Effective strategies to create a realistic budget
Management Reporting: Using a simple reporting format to deliver financial performance/KPI information to owners in order to allow for informed decision making.
8.
Benchmarking
(For GPs & Managers)
The use of Internal and External benchmarking and how can be used to improve performance. (Item utilisation, practitioner performance, occupancy & room utilisation, staffing, expense analysis). A key component of the analysis has been the development of a General Practice GL Chart of Accounts.
9.
Improving Efficiency: Effective Time Management Tools.
(For Managers)
Six basic tips/ tools to improve Business performance through improved management of ourselves and better scheduling of our priorities.
10.
Business Planning - Your Practice GPS (Greater Profitability Strategy.)
(For GPs & Managers)
Why you need a business plan and how to create one a meaningful plan for YOUR practice.
11.
I.T. & Innovation: Is it for You?
(GPs & Managers)
mHealth, SMS, SMD, iHealth, video, website, cloud based, FIHR, wearables, health apps and the list goes on! How do you keep informed and what are relevant and cost effective to my practice?
12.
Effective Utilisation of the MBS in General Practice.
(For GPs & Managers)
Strategies to understand how your practice can identify strategies to increase income through effective utilisation of and identifying opportunities with underutilised item numbers. The strategies cover ensuring compliance with the MBS to mitigate audit.
13.
eHealth / mHealth
(GPs & Managers)
It’s more than just MyHR – what is MyHR, understanding terminology (Health Identifiers, PKI / NASH certificates, etc) MyHR – opt out and how can this be incorporated (efficiently) into the daily practice routine
14.
Privacy
(For GPs & Managers)
What are my obligations? Current legislation, Australian Privacy Principles, Notifable Data Breach.
15.
The 5th Edition Standards.
(GPs & Managers)
What’s new, what does it mean for me and the practice?
16.
Starting a New Practice / Becoming a Practice Owner.
(For GPs & Managers)
What are the key issues / items that should be considered – from a practical viewpoint – when looking to start an/or join a practice as an owner. The presentation will also provide insight into what a GP should look for when joining a practice as an Associate, Independent Contractor or employee
17.
Medical Receptionist Presentation Package: “The Service is More Important than the Food” (Heston Blumenthal)
Customer Service, Triage at the Front desk, Privacy, eHealth 101, Accreditation: What is it and what is my role?, Basic Tips to improve efficiency at the front desk.
Clients in the last 2 years we have delivered multiple successful workshops on behalf of:
Transform into a highly patient-centric practice while building a better and sustainable business.